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Jane Lister
Joined: 11 Jan 2007
Posts: 3
Location: Valencia
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 Posted: Thu Jan 11, 2007 6:25 pm Post subject: stubborn user |
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| I've got a user that refuses to use his new CRM system. everyone else thinks it's great, but this guy just won't play ball... what do I do? |
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Doc Infoware
Site Admin
Joined: 11 Jan 2007
Posts: 16
Location: SoCal
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| Posted: Thu Jan 11, 2007 6:30 pm Post subject: |
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he's probably in need of some training. I'd spend as much time as it takes to help him feel comfortable and help him enter in a few contacts... after the 3rd one, most folks just take off...
if that fails, tie his commissions to his contact entries. no contact in the system, no credit. most folks get on board pretty fast after that.
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Doc Infoware
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